Get this course

Managing Others → Resolve

WBT: L&D - Understanding the Numbers (2021-TD0087)


Description
In this course you will learn:

1. Why it’s important to look at trends in performance not just daily data
2. Why you shouldn’t make decisions about performance based on too little data
3. What an outlier is and why outlier management is so important
4. How you can use outlier management to improve the performance of your team

Training Type: TDCX Training Delivery Method: Online Self Paced Learning Hours: 0.5

Content
  • WBT: Understanding the Numbers: Improving your Team's Performance
  • Survey: Course Evaluation
Completion rules
  • You must complete the units "WBT: Understanding the Numbers: Improving your Team's Performance"
Back